Purpose
This Third-Party Disclosures page identifies the categories of third-party service providers and integrations that help Fine Wines Health, Inc. ("Fine Wines Health") operate finewineshealth.com, deliver its Services, and engage with customers. We maintain this disclosure to promote transparency and to support the obligations in our Privacy Policy, Consumer Health Data Privacy Policy, and HIPAA Notice of Privacy Practices.
How We Select Partners
Before onboarding a service provider or integration, we evaluate the vendor's security posture, privacy practices, and regulatory posture. Providers handling protected health information are required to execute a HIPAA Business Associate Agreement. Providers handling personal information are subject to data processing terms requiring safeguards consistent with our obligations.
Categories of Third-Party Providers
| Category | Purpose | Representative Providers |
|---|---|---|
| E-commerce platform | Hosting our storefront, processing orders, customer accounts | Shopify |
| Payment processing | Authorizing and settling card payments | Shopify Payments, Stripe, PayPal |
| Telehealth and electronic health records | Secure video visits, clinical documentation, messaging with clinicians | [EHR / telehealth vendor — under BAA] |
| Pharmacy partners | Fulfilling prescriptions authorized by your clinician | [Licensed pharmacy partners] |
| Laboratory partners | Processing lab orders and returning results to your clinician | [Licensed diagnostic laboratories] |
| Shipping and fulfillment | Delivering product orders | USPS, UPS, FedEx, DHL |
| Customer support | Help desk, ticketing, knowledge base | [Support platform] |
| Email and messaging | Transactional and marketing communications | [Email service provider] |
| Analytics | Measuring site usage and performance | [Analytics provider — enabled with consent] |
| Advertising | Measuring marketing performance, retargeting | [Advertising partners — enabled with consent] |
| Security and fraud prevention | Protecting accounts and transactions | Shopify Fraud Protect, [fraud prevention vendor] |
| Wishlist and engagement | Save-for-later and reminder functionality | Swym |
| Identity and age verification | Confirming eligibility for certain Services | [Verification provider] |
International Data Transfers
Some of our service providers process data in the United States and other countries. Where applicable, we rely on appropriate safeguards such as standard contractual clauses and vendor certifications to protect your information in transit and at rest.
Links to External Sites
Our Services may link to third-party websites, social media platforms, and tools. These third parties operate independently and are governed by their own terms and privacy policies. Inclusion of a link does not constitute an endorsement.
Questions
If you would like additional information about a specific provider or integration, or a current list of providers under Business Associate Agreements, email privacy@finewineshealth.com.